Camera is detected, but not connected
If a camera is detected, but not connected to your system, you may use a camera with a fix IP address. To connect the camera, assign a fix IP address to the link group that you want to connect to the camera. The IP address of the link group needs to be in the same subnet as the camera.
To avoid further auto connect error messages:
- From menu Tools, select Settings.
- Go to Discovery and disable option Autoconnect discovered cameras.
To assign a fix IP address to the link group:
- In microDisplay X, select the link group you want to give a fix IP address to.
- Go to tab Cameras, subtab Camera Details.
- Check under Device IP Configuration which Current IP Address and Current Network Mask the camera is using.
Example: - Go to tab Hardware, subtab Link Configuration.
- Select the link group you want to give a fix IP address to.
- Under IP Configuration, disable option Enable DHCP Client.
- Enable option Enable Static IP Adress.
- In Static Subnet Mask, enter the current network mask that is used by the camera (in our example in the figure above, this was 255.255.0.0).
- In Current IP, enter an IP address that uses the same subnet (for example, enter the current IP of the camera, but change the last digit to another value).
- Click Apply Changes.
- Click Restart IP Configuration.
Now, the camera is not only discovered by the system, but also successfully connected.
- Undo steps 1 and 2 if you want your cameras to be automatically connected.