Camera is not detected
If the camera is not detected by microDisplay X, check the following preconditions and adapt if necessary:
- Is the camera powered?
- Is the camera ON? (Some cameras offer an on/off switch or button, others don't and are automatically ON when powered.)
- Is the camera physically connected to the frame grabber's camera ports?
- Is the Siso Generic Service (local service) running?
- Fits your link configuration your actual camera topology? Otherwise, adjust your configuration (tabs Hardware -> Link Configuration).
If all these preconditions are met, but the camera is still not detected, proceed the following steps. After each step, the camera may be detected.
- CoaXPress only: In microDisplay X, go to the Hardware tab, and there to tab Link Configuration. Click the Restart Layout Discovery button.
- Stop the Siso Generic Service and restart it.
- Disconnect the camera(s) and re-connect them.
The camera(s) should be detected by now in microDisplay X. The detected cameras are marked by a green disk: