Camera is not detected

If the camera is not detected by microDisplay X, check the following preconditions and adapt if necessary:

  1. Is the camera powered?
  2. Is the camera ON? (Some cameras offer an on/off switch or button, others don't and are automatically ON when powered.)
  3. Is the camera physically connected to the frame grabber's camera ports?
  4. Is the Siso Generic Service (local service) running?
  5. Fits your link configuration your actual camera topology? Otherwise, adjust your configuration (tabs Hardware -> Link Configuration).

If all these preconditions are met, but the camera is still not detected, proceed the following steps. After each step, the camera may be detected.

  1. CoaXPress only: In microDisplay X, go to the Hardware tab, and there to tab Link Configuration. Click the Restart Layout Discovery button.

  1. Stop the Siso Generic Service and restart it.
  2. Disconnect the camera(s) and re-connect them.

The camera(s) should be detected by now in microDisplay X. The detected cameras are marked by a green disk: